eMedia My Violin Starter Pack for Kids (1/4 size) Review

Average Reviews:

(More customer reviews)We are very unhappy with the condition of the product we received and with the tone of the response to my complaint directly to the company which sent the item, Emedia Music. The violin arrived with the strings all off. There was no indication that assembly is required in Amazon's product information on the website. When I first spoke to a representative of the company, I was told that the dvd which comes with the violin explains everything about how to attach the strings. This would have been true for someone who was already quite knowledgable about these instruments, but certainly not for a "layman". And I should not be required to sit with a set of needle-nose pliers which EMedia's representative said I would need, and try to understand on the phone how to somehow get the strings back on. This is what the man from the company told me I would need to try next. At the very least, we feel an apology was in order from him, with the preferable response being instructions on shipping the entire thing back (at their expense, or Amazon's) for replacement/repairs.

We visited a local violin store, and they told us that the reason the strings were all off was because the bridge is the wrong size and was unable to support the strings. They also told us it would cost [...] for them to supply the correct bridge, and another [...] or so just to restring the instrument once we got the new bridge.

Meanwhile, our little daughter has yet to even get to try out her new violin that she was so excited about. She is becoming less excited...




Click Here to see more reviews about: eMedia My Violin Starter Pack for Kids (1/4 size)

Quality violin with bow & carrying case plus rosin & cloth emedia my violin cd-rom (for win & mac) includes over 160 lessons videos live recordings automatic tuner metronome & digital recorder emedia my violin listens to the user play the violin and then corrects the user basics of proper violin how to tune the instrument play rhythmic tunes & read music notation instrument has a spruce top with maple back & sides other parts are dyed hardwood with a metal alloy four tuner tailpiece

Click here for more information about eMedia My Violin Starter Pack for Kids (1/4 size)