Average Reviews:
(More customer reviews)I waited breathlessly for 4 days, and when it came, I opened the packaging and case to find the violin, and boy was I disappointed.
The violin was mailed with the bridge installed which is a big No-NO (I'm suspecting that they sent me a used violin that someone else returned), And then I noticed They Sent Me The Wrong Violin!, AND if that's not bad enough the Bow snapped as soon as I tightened it and started rosining it! Not to mention they say its genuine horse hair, but in reality its synthetic!
I don't know about their other instruments but their violins are horrid, terrible, crap, and wort of all they sound cheap. They were prompt at emailing me a return slip at no charge, however, I waited a Week and a half after they received the violin back and there still was no refund (its supposed to be immediate), I had heard of other people never getting a refund from them so I emailed them again explaining and that I had not received my refund, they refunded me $[...] (I had payed $[...] not including shipping which was free) but after all of that, I was happy to get at least something back! After searching around there were numerous other people I found who've all had the same problems as me. DO.NOT.ORDER
( You cant contact them by phone, that should have told me something right then and there)
If you want a violin go to a good place and rent to own one, or even just rent one! I'm renting a beautiful one for only [...] a month 2 years and i own it that's including insurance.
I'm going to put this in the other violin reviews as well. Please, save your self and your money!
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